Web Based CRM Software – Dashboard Personalization Features
Personalization is perceived by many companies as offering online shoppers the targeted personalized advertising or suggesting a new product to customer based on their history of buying web based CRM. A personalized touch is often thought of only in terms of customers. Organizations fail to realize that they can use this to encourage their employees as well. The dashboard personalization feature for employees provides data like the daily activities to be performed and provides them with the required tools and resources to effectively accomplish their task. Dashboard can be personalized for everyone’s use using the point and click and drag and drop configuration. Personalization also helps in increasing productivity. Consolidation of all related information on the dashboard enables user to better view and perform the daily activity. The availability of schedulers like calendars, reminders and task setters in dashboard helps users to manage their time and keep track of the completion of work. Personalized dashboard also allows user to generate reports from different available data to keep track of their performance. With Really simple syndication (RSS) format, the information on competitors can be gathered as RSS enables access to CNN, ESPN and CBS Market Watch. These features keep the employees better informed of their competitors’ strategy and market trends.